Reception Manager

£22,000 - £26,000

Location: Across the UK

Job reference: 441885


Job Summary

Our client is a fantastic luxury hotel who are renowned for their fantastic surroundings and the reputation of their food and drink offering. They are committed to serving fresh seasonally inspired dishes and providing great service in there superbly designed restaurant and function rooms. Their experienced teams of Chefs prepare all of the dishes from fresh, using carefully sourced ingredients. They pride themselves on their food, their service and their people.

 

Role Responsibilities

As a Reception Manager you will be responsible for leading, motivating and developing an exceptional reception team providing a consistent high standard of customer service at all times. As well as being hands-on with our guests, the Reception Manager will work to ensure smooth and efficient reservations, bill settlements and generally attending to our guests needs.

The Ideal Candidate

  • Ability to work under pressure and use your own initiative
  • 2 years previous experience working in a similar environment
  • Comfortable motivating a team to deliver consistent high quality
  • Set departmental targets and objectives, work schedules, budgets, and policies and procedures
  • Evaluate guest satisfaction levels with a focus on continuous improvement
  • Well-presented, articulate and enthusiastic
  • Have excellent personal standards regarding time keeping, attendance and personal presentation
  • Able to give clear direction, delegate effectively and adapt to change
  • Strong decision making skills and organisational skills

The Rewards

  • £22-26k per year
  • Uniform provided
  • Generous holiday allowance
  • Great training and development opportunities
  • Progression plans
  • Discount across all sites

 

jobs@detail2recruitment.com 0333 023 0045

 

Detail2Leisure acts as an employment agency in respect of this position. We will process your CV and personal information to assess your suitability for the role. If your application is taken forward we will record your personal information and contact you to discuss the role. We may consider you for other relevant roles we have that we believe will be of interest to you. Your personal information will be held securely. For more information please refer to www.detail2recruitment.com/privacy

 
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